Tuesday, July 7, 2009

"Twitter Succss"... a success!

We've gotten some amazing feedback from the Twitter Success webcast held on June 23! We had 265 RSVPs!!!!

Here's the demographics for the RSVPs.

Below you'll also find the recorded webcast. PLEASE fast forward to minute 25 for the "show" to begin! The first 25 minutes was just the recorded "count-down" timer. Sorry about that!

Attendance via...
In-Person LIVE 41
Post Event Recorded Webcast 44
Webcast LIVE 180
Grand Total 265

ALA Involvement
Non-ALA Member 96
ALA Member 169
Grand Total 265

Do you have a Twitter account?
Nope, haven't decided yet 160
Yes, and I use it often 40
Yes, but rarely use it 65
Grand Total 265



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Wednesday, June 10, 2009

HTML Option on BES BlackBerry Problem...

So, here's the story, I have two computers. My work desktop, my home laptop. At work, I plug my BlackBerry into my machine and it connects to Desktop Manager, thus synchronizing settings each time. I do a similar thing at home with my laptop, except it just requires me to connect via VPN first, then I can open Desktop Manager and connect to the email server, again, synchronizing settings each time.

The recent issue has come up that when I plug in to my work desktop, it removes the HTML option from my BES account email options. However, when I get home and plug into my laptop with Desktop Manager running and connected to the exchange server, then VOILA the HTML email option comes back.

This just started in the past day or so. And it did happen before too, but I had a different machine at work. When it was recently replaced the problem stopped occurring.

I thought I solved this once by uninstalling Desktop Manager (removing all user settings), restarting the machine, reinstalling DM, restarting and then connecting BlackBerry. I was sure this solved the problem once before, but now this "solution" isn't working.

It can't be related to Corporate Policies on BES because I connect to BES on both machines.

Desktop Manager is setup the same way on both machines, to sync with Exchange work email.

Is it possible that some sort of setting is being cached on one machine and not with the other?

I consider myself quite well versed in all things BlackBerry (device side), so this is perplexing. I've tried searching Pinstack.com and Crackberry.com without any help.

Any info you can give me would be greatly appreciated!


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Saturday, June 6, 2009

Twitter Success - 140 Characters at a Time!

On June 23rd, Richard Wood (@LegalAdmin) of Summit Law Group will be presenting a Twitter Educational Class for PSALA and the greater Legal Community entitled, "Twitter Success - 140 Characters at a Time!". RSVPs can be made for either the live, in-person course, OR view the webcast either live or after the event! Thanks to PSALA In-Kind Web Sponsor ProMotion Arts for making the Webcast possible!

Learning objectives for attendees of this special class are:

  1. Basic introduction to Twitter
  2. Deciding whether you or your firm should participate
  3. Getting Started
  4. Best practices for finding people and information you want
  5. Tools to make your Twitter experience most productive and useful
Here's the agenda for the course:

  • What is Twitter and why should I care?
    • What is “Following”?
    • What does it mean for someone to “follow” me?
    • How do I follow someone else?
    • What is an “@Reply” and a “DM” or “Direct Message”?

  • How do I decide if I, or my firm, should be using Twitter?
    • Will I be referred to as a "Twit"?
    • HR nightmares
    • “Waste of time” concern
    • Pre-screening Tweets

  • How do I get started?
    • Do I have to “text” from my phone? (No)
    • Isn’t this for kids? (No, highest participation is 30-50 years old professionals)
    • Protected or Unprotected Status Updates?

  • How do I monitor Twitter for my firm?

  • Networking via Twitter… is it real?
    • Uses from a Client Development perspective
    • Uses to build your personal/professional Network/brand
    • How do I find people and topics I want to follow?

  • Tools to help manage Twitter
    • SpliTweet
    • TweetDeck
    • TweetLater

  • What is a “Tweetup”?

  • What are “Hashtags” and should I have one?

  • Can I maintain Twitter from my BlackBerry? How do I do that? iPhone too?

This course is tentatively scheduled for June 23, 2009 from 1pm-3pm PST, location TBA.

Cost: FREE!

** Anyone attending the event who already has a working knowledge of Twitter and Hashtags should add the hashtag #PSALAtwit to their tweets about this event! Thanks!

About the presentor


Richard Wood is the Director of Communications for the Puget Sound chapter of the Association of Legal Administrators, Vice President of QLaw (GLBT Bar Assocation of WA), a volunteer at Lambert House, and to feed himself, his husband and three cats, he is the Accounting Manager at Summit Law Group. Richard blogs about Legal Administration at "The Legal Hokey-Pokey" and is heavily involved in social media for professional and personal growth.

Special Thanks to Joann Jen (@JoannJen) (local twitter junky) and PSALA member Laura Walters (@LauraAWalters) for their help in preparing for and assistance during the course!

To attend go to the Registration Site


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Thursday, April 16, 2009

Social Media Club - Seatte BIG HIT!

Last night's SMC Seattle's event at the Elysian Brewery on Seattle's Capital Hill was a huge success! Here's the slide show! (Or go to this link for the Flickr photos)


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Saturday, April 11, 2009

The Law Firm that's a real TWIT! And losing TweetCred!

So, I'm not going to name names, but a friend of mine in California emailed me that he was shocked to have been told by his law firm to stop retweeting their tweets.

My understanding is that the marketing department would use twitter to talk about themselves (you know, that great way of marketing a law firm), but that they were unhappy that my friend would retweet (RT) their entries because they "no longer controlled the content".

What the heck are they thinking?!?!? They've completely missed the point of MARKETING, let alone twitter!

The fun kicker? The firm has about 15 followers and my friend has about 1,500.

All I can say is WOW! Get out of the marketing business if this is your method for enhancing your firm's services. Whoever is making this ridiculous decision needs to be fired immediately.

So, let's look at why this practice is wrong.

First, RT (retweeting) is the primary way to prove that people are reading your tweets and making sure their followers take notice that they find what you've said is important to them. You might also call this TweetCred. (hehe)

Let me guess, you also don't allow comments on your blog? Oh, you don't even have a blog? LOL

Good grief. File this under, "Moron TweetCred".


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Wednesday, April 8, 2009

Following/Unfollowing Twits on the Go

Admittedly, I'm actually very new to twitter, only a few months really. However, when I went my inaugural "tweetup" with SMC Seattle's @Shil_Wei a few of us were discussing twitter on BlackBerry and someone asked me, "Richard, I see you use TwitterBerry (this was prior to SocialScope). When you're on your BlackBerry how do you follow a new user?" I had no idea! And then another "new friend" chimed in that he didn't know how on his iPhone either!

So, we have two issues here. First, a short-coming with the mobile twitter apps to-date. And second, not realizing the capabilities of Twitter's Mobile interface!

I'm going to show you how to do this using the Twitter Mobile site!

So, one would think that going directly to someone's twitter address would allow you to Follow them directly from that site. HOWEVER, on the twitter mobile site, the key to success is to login first! So, first go to http://twitter.com where the site will detect your BlackBerry (or God forbid your iPhone, hehe) and thus will automatically ask for your twitter login credentials. After you login you'll see your "normal" homepage feed only it will have a Mobile friendly layout. Now that you're logged in you can no use "Go To" BlackBerry Browser function and goto the bessed twit's URL for whom you with to follow. You should now see Follow option near their name at the top of the page. Or, thankfully, Unfollow if that's your desired outcome.

Good luck twits!


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Git yer Twit on!

As if I didn't have plenty of obligations already in this world, I've recently added on Twitter to the list of "things to do on a VERY regular basis". WHAT am I thinking?

This coming from someone who is already obsessed with email, Facebook, blogging, and... MY BLACKBERRY! Now, I've taken the very deep plunge into the Twit world.

When did it start? Well, I THINK it was about October of 2008. I had heard Twitter in passing somewhere and wanted to just SEE what it was. Well, typical for me, I immediately signed up because just reading and watching their little video about it wasn't enough.

My internalized conversation went something like this, "Hmm.... this looks dumb. Why would anyone want to tell everyone else 'What are you doing' all the time? What do I care when someone has to go to the bathroom or walk the dog or wants to cheer for UConn (God forbid)." So, I finished the 3 minute sign-up process then pretty much forgot about it.

So, fast forward two months: January 2009 (and 8 followers later). I attend a Legal Marketing with Twitter and LinkedIn meeting presented by the ever-influential-legal-blogging-networking-god, Kevin O'Keefe of Lexblog. The first and most important piece of Twittercation (twitter education, don't worry, there's an entire twiiter vocabulary!!) was that I should use a third-party application to manage and ready my twitter feed. Why? Because watching one single file scrolling line of a feed makes it very difficult to skim and by using a program like TweetDeck or the all new Seesmic, you can categorize your twitter followers into groups based on your preferences.

Before I get too far ahead of myself, what I also learned from Kevin was that the objective of Twitter was not to necessarily get MORE followers, but just more genuine followers. Followers who follow you because they like what you say and want to know you. But, how do you do that? There are a couple important steps.

  1. Search for content that interests you. Look for a trend on who is sending out that information. Follow them.
  2. Once you follow them, if you see them sending out article links or content of interest "retweet" their helpful info. By retweeting you show others that their content is important to you. By retweeting their info they sometimes end up following you. After all, "Anyone who is smart enough to retweet my info must be one hellova genius!"
A couple starter tips that I used was to find followers of people I really respected (Kevin) and started following JUST for the simple fact they were following Kevin. This process is hit and miss. It doesn't usually give you the exact contacts you're looking for, but if someone ONLY tweets very specific information then their followers are likely dedicated to that topic.

Also, watch for RT (retweets) from twits you like and respect. If they RT information you find interesting, they also tell you in the RT who originated the tweet. So, take a look at that twit's profile and follow them.

So, two main keys to getting good followers:

1) Find twits of mutual interest
2) Tweet INTERESTING and valuable content


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